Sharon Saylor | Wisa Solutions
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Sharon Saylor

Posted on: March 1, 2015

Four companies came to my home giving me suggestions and bids for my remolding projects. The WISA bid was very competitive and after meeting with Daoud, the owner, and his son, Waris, in their showroom, we signed the contract. We selected them for several reasons, each factor was equally important to me, price, work ethic, skill and the fact that I would be assigned a dedicated work crew and project manager, Faouzi, for my project. Four years ago I had my kitchen and another bath remolded by two well known companies and learned a great deal from those projects. Those companies delayed my start time by months and constantly pulled the work crew. This time I was determined to find the best company to work on my projects and I found the best company – WISA. They are an amazing company.

Prior to the start of the project I worked with Waris to select materials and accessories. Waris is a dedicated, honest and caring professional who attends to every detail and answers every email within 24 hours, if not sooner. It was a joy to work with Waris, he always put the customer first.

The work crew assigned to my project, Nelson and Carlos were incredibly skilled, master workers. They started and arrived on time every day and when needed, they worked on the weekend, with our approval. They kept me apprised of the progress of the project and discussed unexpected issues. They had creative suggestions and ideas we discussed as the work progressed. I met with Daoud if we needed to make any major changes, he couldn’t have been more supportive and knowledgeable. Daoud is committed to providing the best customer service they can provide and he takes great pride in his company and the quality of work provided. He is an extremely honest, caring and competent owner.

My projects were completed in three weeks and this included cutting through concrete to move a toilet and vanity. At the end of everyday they cleaned up the area and discussed the plan for the next day. Honestly, I didn’t think companies like WISA existed anymore. I’ve already scheduled other work with them; they are a full service company and can do anything you can imagine. I highly recommend them without hesitation. Several neighbors have already decided to remodel their bathrooms. Thank you Daoud, Waris, Faouzi, Nelson and Carlos. You made my dreams come true, my bathrooms are spectacular.

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